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Ready to optimize your digital workflows and elevate user experience? Discover the power of automation with ServiceNow. 

Streamlining operations goes beyond adding value for your customers. It drives business growth, leading to a brighter future. For your workforce to succeed, they need technology that enables seamless experience, empowers collaboration, and supports autonomous work. 

No matter where you are on your digital workplace journey, we can help you transform your organization, accelerate digitalization and streamline workflows. We leverage DIGITALL’s industry and implementation expertise and the power of ServiceNow platform to create winning strategies tailored to your unique business needs. Together, we provide you with the right solutions that will help you boost productivity, enhance customer engagement, retain talent, and adapt effectively to evolving workplace dynamics.



Enhance and transform the performance, speed, and delivery of your IT. With ServiceNow’s ITSM you can manage and optimize your IT infrastructure and services and streamline your processes across various areas, including incident and problem management, change management, and asset management.

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Deliver top-tier business services by enhancing visibility and optimizing performance. ServiceNow’s ITOM enables you to automate regular tasks, optimize your IT services and manage your IT infrastructure, including networks, servers and applications.

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Elevate your environmental, social, and governance (ESG) performance. We offer customized technology solutions and guide you through a digital transformation journey tailored to your ESG strategy.

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Ensure that security incidents and vulnerabilities are managed quickly and effectively. Prioritize risk-informed responses to identify and address potential issues in a timely manner. Protect sensitive information by building a comprehensive view of your security on a single platform that drives automation and orchestration.

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Boost customer engagement and loyalty through connected digital operations. Provide a consistent and personalized customer experience across all channels and touchpoints. Scale operations across all departments to power up your business. Create a completely new experience by going beyond traditional CRM and field service.

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We support you on every step of your ServiceNow journey, from consulting to implementation and ongoing support. Our global team of seasoned experts and consultants will cater to your digital needs .


With our extensive industry expertise in the various applications offered by ServiceNow we can create a customized ServiceNow configuration from scratch, tailored to your IT and operational goals. Our consulting team at DIGITALL consists of seasoned experts who possess in-depth knowledge of legal, business, and technical aspects. We can evaluate any potential obstacles to achieving your desired outcome and provide a comprehensive strategy to meet your company’s needs.

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Implementation & Integration

Whether your organization is considering implementing ServiceNow for the first time or upgrading its existing deployment, our DIGITALL team can help. We will evaluate your assets and suggest the best approach to deploying ServiceNow products based on your business processes and use case. Our team will then create a step-by-step plan for seamlessly integrating your existing software applications onto the ServiceNow platform to ensure a smooth transition.

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Custom Application Development

Our DIGITALL team of experienced developers will work with you to build custom applications on top of the ServiceNow platform and tailor them to your organization’s unique requirements and goals. Whether you want to enhance your branding or incorporate specific widgets and features, we will review your needs and transform your ideas into a finished product.

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Ongoing Support

We at DIGITALL offer a wide range of services related to ServiceNow, including flexible support that can be extended to cover 24/7 or all-around-the-clock operations, depending on your business needs. Whether you require a dedicated team to serve your unique needs or a flexible service delivered by a skilled shared support team, we got you covered. Our team leverages internationally recognized best practices and can successfully manage and resolve any issue, regardless of its complexity. 

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If you have the capabilities to manage your ServiceNow configuration in-house but need a reliable partner to provide you with the necessary licenses, we at DIGITALL are here for you. Licensing can be a complex and intricate process that requires a thorough knowledge of the latest policies and regulations around users, their numbers, access management, and more. Therefore, our expert team can facilitate the procurement process by providing you with the most suitable licenses.  

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Our Experts

Do you have any questions or would you like to learn more? Please feel free to contact our experts.
David Laux


Radoslav Bratanov

SVP Sales ServiceNow BusinessGlobally

Petar Dushanov

SVP ServiceNow Division Globally

Diana Mirleva

VP Strategic Alliances & Resell | ServiceNow


Contact us and we will get back to you as soon as possible

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